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Social media apps are constantly evolving to make our lives a little bit easier. Messaging apps, in particular, are great for social media marketing, giving customers instant replies, even when you need to take a break away from managing your business page.
Customer service has nowadays become an integral part of any brand’s omnichannel strategy. If you want to maximize customer acquisition and retention, as well as achieve your sales, marketing, and support goals, you need to be present and proactive on all relevant
Instagram Marketing is a powerful tool for building relationships, customer service, and even making sales. But as a business, the true marketing gold lies in your ability to talk to customers directly via your Instagram DMs.
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